communicate :: collaborate :: commemorate

Nokia failed to sell Maps licenses. And they won't do better with Messaging.

by Volker Weber

From my inbox:

From: Nokia Messaging Team
Date: Tue, Feb 9, 2010 at 11:41 PM
Subject: Expiration notice
To: xxxxxx.xxxxx@xxxxx.com

We hope you have enjoyed your trial of Nokia Messaging on the OPERATOR network. Your trial has come to an end. This is the final email you will receive using the service.

If you would like to continue receiving automatic delivery of emails to your Nokia phone, you may purchase a full subscription to the service by signing up for the OPERATOR XYZ plan. Visit OPERATOR's web site for details, or contact OPERATOR by phone. Signup is easy, fast, and cost-effective. When you sign up, your Nokia Messaging account will continue automatically.

If you are not interested in purchasing a subscription, you do not need to take any action.

Sincerely, Nokia Messaging team

*** This email was generated automatically. Please do not reply to it. ***

I still have no idea how to reactivate my deactivated account. There is no shortage in devices that would be eligible. But I have stopped caring. I simply advise people to stay away from this solution.

Comments

Ouch...

Thanks for bringing this up Volker

I fail to understand how Nokia messagings pricing model works, when they start charging etc...

Nokia is not clear on their FAQ site. Up till now I never had a problem with an expiring account but it is very worrying that there is

a) no pricing information

b) no details on how long the "trial" is or if on some devices it is not a trial.

In some forums I have read that it is active for 2 years for each device which means it would only deactivate once the device is 2 years old. How old is the device in question Volker and do you have more details?

From the Nokia Messaging site:

How much does Nokia Messaging cost?
You may incur charges in connection with the transfer and receipt of data to your mobile phone and may not be included in your flat data rate plan. Please contact your operator to know how much you will be charged.

I did not buy my phone through the operator as I went "the Nokia way" of buying an unlocked phone and a sim card. I know my data charges but want to know the exact charges of Nokia Messaging. Nowhere it says Nokia messaging is FREE.. But nowhere it says how much it will cost and how long the "trial period" lasts for. I would call this sleezy.

Ich hatte dasselbe Problem und konnte es mit Hilfe einer Mail an nmfeedback@nokia.com lösen. Scheint, dass die Prozesse dort noch nicht ganz rund laufen und die Entscheidung, ob Nokia Messaging nun kostenlos ist - und unter welchen Bedingungen - noch völlig in der Schwebe. Auf meine Nachfrage dort war von einer "Trial" eigentlich nicht die Rede...

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vowe.net is a personal website published by Volker Weber a.k.a. vowe. I am an author, consultant and systems architect based in Darmstadt, Germany.

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