Ed Brill - 1,151 enterprises return to Notes/Domino YTD in 2012

by Volker Weber

One of the metrics of the Notes/Domino business that my team has been tracking this year is "reinstatements," or customer purchases that bring lapsed licenses back on active maintenance contracts.

For the first three quarters of 2012, that number is a surprising 1,151 enterprises.

I am missing one driver from the explanation: Traveler. You can't get Traveler if you are not on maintenance. And you need Traveler if you want to support those iPhones that are replacing BlackBerrys left and right. Not to forget the iPad, which sold 100 million since it became available in 2010.

The gist of the post is also a bit misleading. These are customers who did not pay for maintenance and now do. This is not about migrations from competing offerings.

The really interesting number, that IBM is not going to give you, is how many seats IBM has on maintenance. My gut feeling is about 20 to 25% of lifetime licenses sold.

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Nothing misleading about "reinstatements," or customer purchases that bring lapsed licenses back on active maintenance contracts.

Ed Brill, 2012-10-24 03:37

Read the comments to your post. You just wrote a full book and should really know how to write one thing, that can easily be misunderstood as something else. :-)

Volker Weber, 2012-10-24 06:35

I really don´t see how Ed´s Post can be misleading. may google translate could help .......

Palmi Lord, 2012-10-24 20:00

The title of the post "Ed Brill - 1,151 enterprises return to Notes/Domino YTD in 2012" would seem to imply that these organisations were running on competing products and have now gone back to Notes/Domino!

Simon Quiller, 2012-10-25 08:03

I find this a funny discussion.

One thing I know for sure is that Ed didn't mean this definition: http://en.wikipedia.org/wiki/Returning (although some customer trying to migrate, might love to do so)

I see only one comment that refers to swings. The way I read it is that he meant this as additional nuance to the nr. of reinstatements.

Like yourself Volker, I too find those numbers really interesting. Just make sure to add 1,151 enterprises to your gut feeling :-)

Wouter Aukema, 2012-10-25 11:20

I meant "returning" as in "coming back". Not sure how it gets interpreted as a competitive win.

Ed Brill, 2012-10-25 15:12

That's why I said 'a bit'. Went from Notes somewhere else and then came back. That is what I first understood, and then realized that I misunderstood.

Volker Weber, 2012-10-25 15:38

They might have gone nowhere but off of an active maintenance contract.

Ed Brill, 2012-10-25 15:55

Of course, I understand this now.

Volker Weber, 2012-10-25 16:00

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