The Decline and Fall of IBM - I, Cringely

by Volker Weber

The story of this book began in the summer of 2007 when I was shooting a TV documentary called The Transformation Age -- Surviving a Technology Revolution, at the Mayo Clinic in Rochester, Minnesota. Rochester has two main employers, Mayo and IBM, and a reporter can’t spend several days in town without hearing a lot about both. What I heard about IBM was very disturbing. Huge layoffs were coming as IBM tried to transfer much of its U.S. services business directly to lower-cost countries like India and Argentina. It felt to me like a step down in customer service, and from what I heard the IBMers weren’t being treated well either. And yet there was nothing about it even in the local press.

More >

Comments

Thanks for the link. I just bought the book.

Markus Dierker, 2014-06-09 12:35

Thanks for this link.

Just started to read. Interesting!

Andy Brunner, 2014-06-09 13:33

Just finished ... Exagerrated in many ways but there are many things which ring true.

And Chapter 9 summarizes all my discussions with CIOs.

Antoine Leboyer, 2014-06-09 16:56

It's downloading to my tablet as I type this.

Richard Schwartz, 2014-06-09 17:06

It's (mostly) a collection of his blog posts and curated comments, but still worth a read.

Cheers!

Luke

Luke Kolin, 2014-06-09 17:26

Recent comments

Peter Meuser on iPad Pro 9.7" :: Pencil Clip at 01:00
Thomas Duff on Expect a move from Inhi in three two one ... at 00:49
Wolfgang Miedl on Surfacebook-Neid at 14:13
holger kempke on Google-Nachhilfe at 09:08
Armin Grewe on Beme relaunches at 22:18
Ingo Seifert on You won't believe your ears at 13:20
Nick Daisley on Stuff that works :: Marshall Major II at 12:37
Roland Dressler on Surfacebook-Neid at 11:03
Lars Berntrop-Bos on That's how it all started at 09:18
Benjamin Bock on You won't believe your ears at 08:17
Peter Meuser on Surfacebook-Neid at 00:22
Maik Endler on Teaching old people Snapchat at 20:55
Martin Ortega on Apple vs everybody else at 20:27
Kai Schmalenbach on Surfacebook-Neid at 19:32
Volker Weber on Beme relaunches at 16:17
Volker Weber on Surfacebook-Neid at 16:15
Roland Dressler on Surfacebook-Neid at 16:04
Craig Wiseman on Beme relaunches at 16:00
Hans Bornich on Google-Nachhilfe at 14:54
Klaus Seibold on Apple vs everybody else at 14:52
Ingo Seifert on Google-Nachhilfe at 14:45
Volker Weber on Surfacebook-Neid at 14:45
Ingo Seifert on Surfacebook-Neid at 14:43
John Keys on That's how it all started at 14:17
Bernd Schuster on That's how it all started at 13:38

Ceci n'est pas un blog

I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

vowe

Contact
Publications
Amazon Wish List
Frequently Asked Questions

rss feed  twitter ello  instagram

Local time is 03:44

visitors.gif