The Decline and Fall of IBM - I, Cringely

by Volker Weber

The story of this book began in the summer of 2007 when I was shooting a TV documentary called The Transformation Age -- Surviving a Technology Revolution, at the Mayo Clinic in Rochester, Minnesota. Rochester has two main employers, Mayo and IBM, and a reporter can’t spend several days in town without hearing a lot about both. What I heard about IBM was very disturbing. Huge layoffs were coming as IBM tried to transfer much of its U.S. services business directly to lower-cost countries like India and Argentina. It felt to me like a step down in customer service, and from what I heard the IBMers weren’t being treated well either. And yet there was nothing about it even in the local press.

More >

Comments

Thanks for the link. I just bought the book.

Markus Dierker, 2014-06-09 12:35

Thanks for this link.

Just started to read. Interesting!

Andy Brunner, 2014-06-09 13:33

Just finished ... Exagerrated in many ways but there are many things which ring true.

And Chapter 9 summarizes all my discussions with CIOs.

Antoine Leboyer, 2014-06-09 16:56

It's downloading to my tablet as I type this.

Richard Schwartz, 2014-06-09 17:06

It's (mostly) a collection of his blog posts and curated comments, but still worth a read.

Cheers!

Luke

Luke Kolin, 2014-06-09 17:26

Recent comments

Craig Wiseman on Thundering silence on IBM Notes at 04:57
Francie Tanner on A few thoughts on IBM Connect, formerly known as Lotusphere at 04:17
Norman Cox on A few thoughts on IBM Connect, formerly known as Lotusphere at 21:33
Ben Poole on Thundering silence on IBM Notes at 16:29
Volker Weber on 486.000 Mailboxen in neun Monaten: IBMs größtes Migrationsprojekt | c't Magazin at 15:20
Andrew Magerman on Thundering silence on IBM Notes at 15:17
Oliver Regelmann on 486.000 Mailboxen in neun Monaten: IBMs größtes Migrationsprojekt | c't Magazin at 15:14
Thomas Langel on Courier services at 14:44
Volker Weber on #RIPtwitter is trending at 14:32
Dennis van Remortel on #RIPtwitter is trending at 14:31
Volker Weber on 486.000 Mailboxen in neun Monaten: IBMs größtes Migrationsprojekt | c't Magazin at 14:21
Hubert Stettner on 486.000 Mailboxen in neun Monaten: IBMs größtes Migrationsprojekt | c't Magazin at 14:08
Darren Adams on Thundering silence on IBM Notes at 13:54
Volker Weber on WhatsApp Web now supports Microsoft Edge at 13:01
Volker Weber on Thundering silence on IBM Notes at 12:59
Mathias Ziolo on WhatsApp Web now supports Microsoft Edge at 12:04
Andrew Magerman on Thundering silence on IBM Notes at 10:56
Henning Heinz on Thundering silence on IBM Notes at 23:08
Christian Henseler on Thundering silence on IBM Notes at 18:32
Axel Seifried on Lenovo Yoga Tab 3 Pro has GPS at 16:09
Daniele Vistalli on Thundering silence on IBM Notes at 00:51
Daniel Haferkorn on Lenovo Yoga Tab 3 Pro has GPS at 20:47
patrick kwinten on Thundering silence on IBM Notes at 18:05
Thomas Mendorf on Courier services at 16:09
Volker Weber on Lenovo Yoga Tab 3 Pro has GPS at 15:51

Ceci n'est pas un blog

vowe.net is a personal website published by Volker Weber a.k.a. vowe. I am an author, consultant and systems architect based in Darmstadt, Germany.

rss Click here to subscribe

Hello

About me
Contact
Publications
Certificates
Amazon Wish List
Frequently Asked Questions
Follow @vowe on Twitter

Local time is 06:41

visitors.gif

Tip jar

Archives

As most of my articles roll off the front page rather quickly, I am making an archive of previous posts available here. You can also use the handy search box at the top of the page if you are looking for something particular.

Last 30 days
More archives

Mobile tag for this page

© 1992-2015 Volker Weber.
All Rights Reserved.

Impressum