Who is your customer?
by Volker Weber
Ray has posted a long rant after resting his weblog for almost a month. It is a long and winding story, touching on design points in Notes and Groove, that I don't completely agree with. What I find most interesting is his conclusion:
The technology leaders of the past - enterprise IT - are now focused (for very good economic reason!!) on cost reduction and efficiency, on "fast solutions", and on a very tough regulatory environment, through strict controls. Liability, and the sheer mass and difficulty of managing broad ICT deployments encourages conservatism, and this won't be changing anytime soon. The new leader in ICT is the fast-moving, pragmatic yet open minded ultra-small business or virtual organization.
I could not agree more. But then again: Why is Groove Networks focussing its sales & marketing on the large enterprise?
PS: I said I don't agree with everything he says. Here's why: Notes' biggest problem is present in Groove as well. It is a closed environment. You can only play if you are "in". Yes, you can access a Notes server (a.k.a. Domino) via all sorts of open protocols. But the true power is only available to Notes clients or servers (iNotes or Quickplace offline capabilities depend on a hidden local thin server). Groove has exaclty the same problem. That's why you don't play if you are on Linux or a Mac. So far you don't even communicate, let alone collaborate.
Comments
Ozzie's posting puzzles me. And I fully agree with your criticism, Volker.
After all, why designing an "architecture" for communication & collaboration which is tight to one OS and some related products? More to the point, isn't Groove a multi-device application rather than an architecture and can it ever be more than that?
Isn't it an "afterthought" (to use Ozzie's word)to fit in with that particular monopolist?
Volker, I agree totally with you.
Ozzie talks about "fast-moving, pragmatic yet open minded ultra-small business or virtual organization" but sells Groove architecture mainly to Fortune 100 companies...
Post a comment
Recent comments
Roland Dressler on Outlook to Notes converter: from PST to NSF at 11:50
Karl Heindel on Outlook to Notes converter: from PST to NSF at 10:30
Jerry Preissler on LibreOffice vs Apache OpenOffice at 13:47
Mariano Kamp on How to commit at 09:41
Bernd Vellguth on Outlook to Notes converter: from PST to NSF at 02:05
Thilo Hamberger on Outlook to Notes converter: from PST to NSF at 16:40
Jens Bruntt on Free PlayBook for your Android app submission at 11:47
Karl Heindel on Outlook to Notes converter: from PST to NSF at 20:26
Roland Dressler on Outlook to Notes converter: from PST to NSF at 15:12
Stephan H. Wissel on heise online: IBM plant Stellenabbau in Deutschland at 08:38
Jan Lauer on heise online: IBM plant Stellenabbau in Deutschland at 04:13
Juergen Heinrich on Balance at 03:29
Jörg Hermann on Girls On Longboards at 02:42
Stephan H. Wissel on heise online: IBM plant Stellenabbau in Deutschland at 23:21
Joerg Michael on heise online: IBM plant Stellenabbau in Deutschland at 21:01
Ben Poole on Outlook to Notes converter: from PST to NSF at 19:46
David Hablewitz on BlackBerry Business Cloud Services with Microsoft Office 365 at 16:44
Patrick Picard on RIM tries to be social. Falls flat on face. at 16:00
Volker Weber on Outlook to Notes converter: from PST to NSF at 10:29
Richard Hogan on Outlook to Notes converter: from PST to NSF at 10:26
Joachim Haydecker on Girls On Longboards at 08:26
Karl Heindel on Outlook to Notes converter: from PST to NSF at 07:50
Keith Brooks on Outlook to Notes converter: from PST to NSF at 04:21
David Hablewitz on Outlook to Notes converter: from PST to NSF at 01:38
Karl Heindel on Outlook to Notes converter: from PST to NSF at 22:44


