Nokia E90: the perils of testing
by Volker Weber
I was hitting a roadblock with the E90. No matter what I tried, I could not send outgoing mails via Direct Push. After trying all sorts of settings, including changing network connections I was ready to conclude that Direct Push would not work with the device. But I was completely wrong. I only needed to fix something completely unrelated to the phone to make it work. Here is the story.
I started noticing that I could receive messages just fine, but that all outgoing messages would sit in the outbox this evening. Since I had not had much outgoing mail today, I could not remember whether I had successfully sent any messages before. The first check was the Mail for Exchange log: there it was - message discarded. Then I watched the phone connect to the server. Incoming messages all fine, deleted spam messages all fine, outgoing message: failure. Changed a lot of settings. Failure. Removed the component, downloaded component from Nokia, reinstalled, downloaded three days worth of messages. Failure. Dang.
If all else fails, go back to something that worked. So I removed my SIM from the E90, put it back into the E61i, booted it up, wrote an outgoing message. Failure. Hah! It could not possibly be the E90, if the E61i failed as well.
The root cause for the failure was not the software. I simply was over quota on my managed account. It would still allow me to receive messages, but not to send any. So I removed old messages, emptied the spam and trash folders, and everything is working just fine.
It's always the cable.
Comments
Aouch, as you said - it is always the cable ;-)
Or the nut attached to the end of the cable.
I'm glad I always get a "SCO/T Amber" Warning, when my Mailfile is getting close to its limit. However it's starting to get on my nerves and I'd like to visit that "Scot Amber" sometime and tell him off. ;-)
Using a phone is really hard these days... Will this change in 8 days? :-)
If you live in America, want to spend a fortune, survive the long queues, and have a Yahoo mail address, maybe. :-)
As you say, in IT it's always the cable. Ergo CIO to me translates to Cable Inspection Officer.
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