Groundhog day

by Volker Weber

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At first I thought this might be a once-off error. But apparently it isn't:

the - meanwhile part of my morning routine - recurring installation and deinstallation of lotus traveler makes my cry

So here is an E71 user who does not need or want Lotus Traveler. He removes it. And when he switches on his phone the next morning, it comes back. Every. Single. Day.

What an ingenious way to remind people why they don't want Lotus software. Cast in iron the firmware of a popular business phone.

Comments

Try to see if the problem also occurred if the memory card is removed when you swtich the E71 on.

I had a similar problem with a broken, i.e., uncompletely downloaded, SIS file for the Google app stored on my memory card. The E71 tried to install that (broken) app every single time I booted the phone.

Once the .sis file was removed from the memory card, the issue was solved.

Jean Pierre Wenzel, 2010-07-09 07:45

It does.

Volker Weber, 2010-07-09 07:48

Actually, the same pattern already applies since I intially bought my E71. It shipped with a pre-installed Tiger Woods PGA Tour '07 game. I'm not much of a gamer on PCs or consoles, let alone on my phone, so I chose to remove it. After a reboot, it magically reappears (with or withour inserted memory card). After a while, I simply gave up and accept that it's there and never started. I moved the icon to a place in the menu where it doesn't bother me and that's it.

So, maybe a workaround here could be to simply leave Lotus Traveler on the phone but just not use it. Once it's properly installed, it shouldn't pop-up when the phone boots and then the user doesn't notice it anymore. Probably it takes more memory than Tiger Woods, but maybe that's bearable.

Don't get me wrong, the underlying principle is just wrong, I absolutely agree. But there are fundamental principles that are just wrong in other smartphone platforms as well.

Ragnar Schierholz, 2010-07-09 09:00

If you could remove the mail account and not have it load at startup, that would be an idea.

Traveler should be like Mail for Exchange. It installs if necessary, and it goes away if not.

Volker Weber, 2010-07-09 09:04

Ok, I see. I don't have Lotus Traveler experience (large enterprise environment - usually long delay in technology adoption, at least in the operational environment).

Ragnar Schierholz, 2010-07-09 10:52

Just upgrade an E71, and you will. ;-)

Volker Weber, 2010-07-09 10:57

Now it should be fairly easy to answer that one :-)

Christian Ruschke, 2010-07-09 13:33

ROFLMAO. Why didn't I think of that? :-)

Volker Weber, 2010-07-09 13:44

Nokia / Symbian is on its way to become irrelevant: Symbian Guru Ricky Cadden stopped his Symbian blog and ordered a Nexus One.

Richard Kaufmann, 2010-07-10 12:32

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vowe.net is a personal website published by Volker Weber a.k.a. vowe. I am an author, consultant and systems architect based in Darmstadt, Germany.

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