Nokia takes careful aim and shoots itself in the foot

by Volker Weber

Nokia is updating the new Nokia 920 and 820.

Today’s update brings the following enhancements to the Lumia 920 and Lumia 820:

- Enhancements in Messaging
- More efficient and reliable Bluetooth connectivity
- More efficient and reliable start-up sequence
- Enhancements in imaging performance and battery management
- Additional platform updates and enhancements

Sounds good, doesn't it? Well:

Although this update is initially available for owners on AT&T and Rogers in North America, we haven’t forgotten about Lumia owners in other markets. Rest assured, we are working with Microsoft and our operator partners around the globe to ensure the highest quality software updates for our family of Lumia smartphones. Together with Microsoft, we aim at beginning to deliver these updates to other markets in early February 2013.

Nokia, listen up. Apple can deliver updates to all of their iPhones in a single day. You can't. You take months. Do you see where I am going with this?

Comments

Repeat after me: Making carrier-specific versions of mobile OS software is evil.

Look at Android and what the Carriers put on top vs. clean Android as you can get with the Nexus lineup. Not to mention the delay in deploying new versions or even patching. This example from Nokia smells a lot like this.

Armin Auth, 2012-12-19 23:43

Ja, unsexy. Zumal einige Carrier-spezifischen Versionen teilweise auch erst am 31. April zu kommen scheinen. So kann man sein E6 weiterhin einfach mit einem Update auf Belle Refresh schrotten, steckt im ansonsten völlig Branding-freien Exemplar ein E-plus-Gerätecode.

Haiko Hebig, 2012-12-20 00:04

Never, never, buy a carrier-branded mobile. Later, you will pay him twice of what you save in the beginning.

Rudi Luberg, 2012-12-20 00:47

Das glaub' ich jetzt ja nicht... So weit muss man sich als Nokia oder Microsoft also heutzutage vor den Carriern nach vorne beugen...

Hubert Stettner, 2012-12-20 00:56

Rudi, that is the sadest part. Even unbranded phones do not get the upgrade. I really wonder how Nokia is going to explain that.

Volker Weber, 2012-12-20 01:28

Der einzige Unterschied zwischen den Geräte RM 820 (US) und RM 821 (WW) scheint in der Tat das LTE-Modul zu sein. Auf die Begründung wäre ich dann wirklich gespannt.
Mein 920 ist eigentlich ein sehr feines Gerät, aber auf den Teil mit dem "battery management enhancement" warte ich sehnsüchtig, denn die Batterie ist ein wenig unberechenbar. Ich habe schon 3 Tage geschafft mit einer Ladung, meistens schaffe ich aber gerade eben einen. Und ein tool, das an die Android batterystats reichen würde ist nicht in Sicht.

Kai Schmalenbach, 2012-12-20 02:54

Hard to understand. I see only two explanations:

1) Nokia doubts the quality of AT&Ts upgrades.
2) Nokia does not have access to them.

An in-depth test of the AT&T version would be interesting.

Anyway, this reveals some sickness in the relations between MS, Nokia, and carriers.

Rudi Luberg, 2012-12-20 10:43

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vowe.net is a personal website published by Volker Weber a.k.a. vowe. I am an author, consultant and systems architect based in Darmstadt, Germany.

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