Interview: Craig Hayman, IBM General Manager Industry Cloud Solutions

by Volker Weber

Comments

The part about running Notes/Domino in the cloud and integrating it with Salesforce has me puzzled. I'm not quite sure how running it in the cloud gets you Salesforce integration. You can do this now on premises. Thoughts?

Volker I did like your question about expanding the conference towards the end. Not sure how well Craig answered the question but, I am sensing some changes ahead.

Thanks for sharing this interview.

Bruce Elgort, 2014-01-30 05:49

@Bruce. I understand your point about cloud and premises for salesforce. But what Craig is eluding to, (I think), is that the cloud is pre-configured for integration if you need it, where your data centre and servers may not.

I've heard all this before, remember that "engage" thing for applications ? That was mentioned a few years ago, and then never heard from again. This however does sound more complete, but "sho' me the moneeei!!"

Giulio campobassi, 2014-01-30 11:27

Hi @Bruce. You are right - just running something in the cloud does not automagically integrate it with other cloud environments. Integration between cloud environments is pragmatic reality. Riva at rivacrmintegration.com is one partner that does this very well for Notes/Domino and Salesforce. Craig.

Craig Hayman, 2014-01-30 12:39

@Bruce, regarding Salesforce-integration, it seems there are bunch of syncronizer services available, which use "web access/cloud" to mail data. So having your Notes mail data in the cloud, automatically makes them available for these services. But he doesn't say, that it's not possible for in-house.
But he does not mention it's not possible to do "on-premise", maybe quite contrary. I am not sure, but try listen closely to what he is saying at 9:38
https://www.youtube.com/watch?v=7o-m1YgoWrc#t=570

Jörg Asmussen, 2014-01-30 13:56

@Craig, Giulio, and @Jorg:

Thanks for the feedback, clarification and insights.

Bruce

Bruce Elgort, 2014-01-30 18:07

iAlthough I prefer SugarCRM - iEnterprises has a product that integrates Notes mail and calendaring with Salesforce.com. You can download and try it here - http://www.ienterprises.com/lotus-notes-connector/connector-for-salesforce.com.html

Hopefully this helps - it more or less does what he describes with email integration and it also has calendar and contact integration as well.

John Carini

John Carini, 2014-01-30 18:38

Danke für das Interview.

Henning Heinz, 2014-01-31 16:25

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