The Knowledge Management Payback

by Markus Nolte

Knowledge management, an extremely broad term that was first heralded in the mid-'90s as the solution for companies looking to improve business processes, had its reputation tarnished as many companies that invested in knowledge-related technologies had little to show in return. Today, however, knowledge management (KM) seems to be in its renaissance as companies are now showing results.

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I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.


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