IBM changes course on Lotus Redbooks

by Volker Weber

Subject: IBM/Lotus Response - Redbooks Will Continue
From: Robert McDonald/North Reading/IBM
Date: Thu, Jul 28, 2005 at 07:14 AM

Please allow me to introduce myself. My name is Bob McDonald and I am the Director of User Experience, Education and Technical Enablement for IBM/Lotus. In my role, I am responsible for IBM Redbooks for the Lotus division. I am writing to let you know that IBM Redbooks for IBM/Lotus products will continue and any information stating otherwise is incorrect. IBM Redbooks are widely considered an excellent source of technical information by both our customers and our partners. This fact is supported by the comments offered by many of you in this forum. I intend to include Redbooks as part of the portfolio of technical information you can expect from our organization.

I trust this response puts to rest the misinformation in this forrm post. If anyone has any questions, please do not hesitate to let me know.

Next: New residencies? That is the only indicator I trust.

Comments

So is this a reversal of path, or a "never said that" kind of message?

Eric Parsons, 2005-07-29

Bob, great to read this. Here is my first question. Will the Lotus redbookcenter in Boston closed. And when YES, why?

Marco Foellmer, 2005-07-30

I expect you have seen this new residency by now.

Redbooks are safe it would appear?

Chris Linfoot, 2005-08-05

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