Slow Out of Office replies

by Volker Weber

Just received an Out of Office more than five hours after sending the original mail. From a Domino 8.0.1 server. I thought this was fixed with ND8?

Comments

Probably still an old mail file template.

Sascha Mohr, 2008-05-03

Yep...it's an old mail template. With the ND8 mail template, the agent is no longer used (unless the admin makes it so) and instead the OOO service is built directly into the router, allowing instantaneous delivery of the Out of Office message.

Chris Blatnick, 2008-05-04

Thanks, Sascha and Chris. I will have to have a word with the gentleman. :-) I find it very hard to believe he still has an old template.

Volker Weber, 2008-05-04

Domino is working as defined. Admins need to configure the service type. Reading manual and all that. Saying it was "fixed" implies that it was broken! OoO running every 6 hours isn't broken, unless there's something you've not mentioned.

Joe Munguia, 2008-05-04

No, OoO was working as designed. The design was broken.

Volker Weber, 2008-05-04

I remember debates several years ago among admins about whether the OoO functionality should ever be rewritten to be more real-time. The people who like it the old way (several hour delay) were worried about the load on the server. I was not one of those people. heh.

Speaking of which, I wonder if the admin at your friend's site has chosen to not allow the real-time OoO.

Rob McDonagh, 2008-05-04

(Paul raises hand).

Twas me - The server Warren and I use is the server we care about least! OOO as a service is an option in ND8, and has to be enabled in the config document on the server. I teach this in my ND8 admin presentations... do as I say....

Makes me laugh with the load argument though with the old agent. I used to hate watching the domino server being hammered running amgr processes every time the OOO kicked in. Service is more balanced usage of the resources.

Paul Mooney, 2008-05-04

That should be the end of this discussion. Everyone: go and change this setting. OoO messages hours later are so 90s. They make Notes look dumb.

Volker Weber, 2008-05-04

OoO messages hours later are so 90s. They make Notes look dumb

they cause collateral spam.

Jan-Piet Mens, 2008-05-04

Everyone: go and change this setting.

This required a Lotus Notes 8 Mailfile... But a Lotus Notes 8 Mailfile doesn´t run so god with a Lotus Notes 7 Client. So, you need to update the Lotus Notes Clients at first. And it took some time to catch all the "homeworkers" (also with smartupgrade) :-).

Bastian Wieczorek, 2008-05-04

@Bastian: it is not required to have all users on a Notes 8 mailfile before you can activate the service. For those with older mail files and clients the agent will still be used.

Just all servers with mail files should be on 8.

Oliver Regelmann, 2008-05-04

I can top that: a bounce message after seven years.

Hanno Zulla, 2008-05-05

I personally think OoO messages are 90s...who is truly out of the office these days?

Anybody who's important enough to need an OoO message has wireless email.

Ben Rose, 2008-05-06

Everybody who's important enough to have wireless email craves for a motofone f3 :-)

Magnus haug, 2008-05-07

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