iPhone: How to use your Exchange account

by Volker Weber


Watch the video from 3:52 to 6:04. The full guided tour is here.


That's great! Apple is bringing the rip&replace experience to their customer base. Hope M$ can help with the copy&paste technology, can't wait for the video of the all process.

Vitor Pereira, 2008-07-01

If I was a mobile Exchange user, I would want one. End of story really.

Paul Mooney, 2008-07-01

Oh c'mon Paul don't ya hear everybody will become an Exchange user?

Vitor Pereira, 2008-07-02

Vitor - having a bad night?

Corporate life takes time to change, but don't be so naive to think that mobile users will not want this. And there will be some Domino sites, where the mid management users will want an exchange server implemented just so they can have this.

Paul Mooney, 2008-07-02

Actually no, I'm having a great night. Mid management users here can go ahead and implement their own servers at home.

Vitor Pereira, 2008-07-02

Well, I hope everywhere is the same as your site Vitor. But I doubt it.

Paul Mooney, 2008-07-02

I hope too, otherwise next year you will be running IXUG2009. :-)

Vitor Pereira, 2008-07-02

"Over my dead body" has caused quite some fatalities.

Volker Weber, 2008-07-02

I know, I've seen some mid management casualties who used to say "Over my dead body you will *not* install [insert your favorite piece of software here]". That's what you're saying, right?

Vitor Pereira, 2008-07-02

My take on it from experience of the marketplace is that it is VERY hard for IT department to draw a line on managers that essentially work in a department that pulls in the revenue (e.g. sales). Im not saying that IT does not save / earn money, but it is a harder argument then the sales guys that want their toys and are doing well in their job.
Now, Im not talking huge enterprise sites here, but SMB's, even big businesses' IT departments run this battle every day.
And sometimes the sales guy will win.

Paul Mooney, 2008-07-02

Nobody draws lines. No "over dead bodies". Just common sense. Besides everything is charged back, migration budget will come out of sales guys pocket. Everyone's happy.

Vitor Pereira, 2008-07-02

Volker,Paul & Vitor

I hope I am wrong but being at the bottom of the food (sorry supply) chain in the electronic component market gives me perhaps a very jaundiced view of the world economy just at the minute. We are seeing major "tightening" of the corporate belts as budgets get pulled in and master plans get readjusted as the market starts to contract. Our business is cyclical and I have seen this before several times all just before a big slump.

Like I said I hope I am wrong, but if things don't improve in the next 6 months, the world economy is going to go down quickly and I have a feeling this one is going to smart like a b**tard. If it does then the bottom line will not be functionality, pretty looks or just "wanting" one it will be the bottom line cost to implement and ROI that will define what happens.


Stephen McDonagh, 2008-07-02

No sh1t!

Steve McDonagh is that you? Who are you and why are you impersonating my pal Steve?

Vitor Pereira, 2008-07-02


I wonder if Theo and Simon are around somewhere and perhaps a few Norwegians looking for a rematch? LOL Yes it is me, anyway who the feck would want to impersonate me? Ed Brill, yes .. me .. I don't think so.

Stephen McDonagh, 2008-07-02

Stephen, Having read your blog, I think you'd be a difficult person to impersonate, way too many talents for most of us to even come close to.

Carl Tyler, 2008-07-02

Nobody draws lines. No "over dead bodies". Just common sense

Goodness, do workplaces like that really exist?!?

Ben Poole, 2008-07-02

It IBM does not react very fast by also supporting the iPhone for Domino push-mail users, there will be a great pressure from management to move to Exchange.

Every Domino user (even the lucky Lotus Traveler users) who has seen this video will want this new iPhone - me included ;)

Andy Brunner, 2008-07-02

Andy, according to what I've read you have to move to sales. Apparently that will get anything you want.

Vitor Pereira, 2008-07-02

No Vitor.... its just a running battle in real life small companies, SMB's and even larger companies.
The departments that make the revenue typically can influence other areas in the company. That is a reality. As Steve says, the "credit crunch" (I hate that term) will also influence the ability to change things or get new toys, in a negative manner.

Paul Mooney, 2008-07-02

Victor: I am sure you are wrong. Just talk to the guys who gives us the budgets for Notes/Domino. These are the same humans who made Blackberry so successful. The next generation of management gadget is coming July 11th. Just watch what will happen. Don't forget the applications which will be written for it and the MobileMe also looks interesting.

Personally I am one of the hardcore fan of Notes/Domino since release 4. I do consulting, programmig, administration and training. But the iPhone 3G ist just a hot device, period.

Andy Brunner, 2008-07-02

I still dont think that the iPhone is a business phone and none of the arguments which I have seen so far could really change my view.

For me it is just to big and I don't like to press this touch screen next to my ear.

I've had this experience years ago when I used the QTek 9090 (MDA). This device had a similar fom factor (just not as thin as the iPhone). But you could use it as a phone and I could retrieve my company eMails over the air. But the first "extra" I've bought when I've got the device was a bluetooth headset which made it less painfull to use the device as a phone.
Do you remember all these Windows Mobile devices with their big touch screens? Nice as a PDA but useless as a phone.

Would an iPhone user also use a bluetooth headset? Probably not because the other people couldn't see that they are using an iPhone! :-)

I agree, the iPhone looks nice and "sexy". Similar to the iPods (and yes I own an iPod Video). But the iPhone is more a kind of a toy or status gadget to present at your Golf Club - isn't it?

BTW this has nothing to do with supported email applications. This is simply about the form factor and that I have to clear the iPhone screen every 5 minutes because of all the finger / ear prints.... (I think all touch screens phones have the same issue)

And just another aspekt: What sense does it make to have a camera in a business phone? I know that nearly every phone has a camera in the meatime. But I don't need it!!!!! I prefer to have a separate camera.

Have you ever had a customer meeting at an industry customer? In most of these cases you have to leave your (camera) phone at the main desk because most of these customers don't allow any cameras on their company ground. So once you enter the company side, you are out of reach... How useless can a business phone be...

Just my personal thoughts on this matter... ;-)

Rene Werth, 2008-07-03

It’s irrelevant whether individuals think the iPhone is a “business” device or not.

The fact is, it will be used in businesses, regardless of what certain IT departments have to say on the matter.

Ben Poole, 2008-07-03

That's a pity...

Rene Werth, 2008-07-03

That's a pity...

Actually it's not.

Your experience with the QTek does not help you judging the iPhone. First of all, the touchscreen does not work at all like QTek (hint: a stylus is neither needed, nor does it even work). The surface is glass and not plastic. And when you hold the screen to you ear, it turns off.

Your argument about the golf club is not new. The same thing has been said about the BlackBerry.

Almost all phones have a camera? Yes, they have. Are they turned in at the front desk? No. It has not happened to me, ever. Simple reason: my clients have other ways to ensure confidentiality.

You may not need a camera, but I do. For instance to take photos of whiteboards, documenting the results of workshops. Perfect business tool.

I can remember those discussions from the advent of Windows 3.0. There were a lot of people convinced that DOS was the way to go, and WIMP interfaces were for wimps. We know who won. And btw, the dominant player in the spreadsheet market was Lotus. Until the sea changed with Windows.

Again it's the software that changes the game. Plain phones are DOS, iPhone is Windows. Other smartphones are what, Unix?

Volker Weber, 2008-07-03

Again it's the software that changes the game. Plain phones are DOS, iPhone is Windows. Other smartphones are what, Unix?

Since the iPhone is the newcomer shouldn't it be Linux?

Vitor Pereira, 2008-07-03

Rene - I used to think like you about cameras on phones but I've changed my mind and I agree with Volker on this. It's one of the best tools for quick capturing some things.

Vitor Pereira, 2008-07-03

Not Linux. Windows 3 with "WinWord" and Excel was the game changing development. Maybe Android could be likened to Linux. We will see.

Volker Weber, 2008-07-03

Agreed about Android. Hopefully it will bring 20 iPhones to the market. I'll have the Ads over DRM any time.

Is the E71 scheduled to arrive at vowe's magic flying circus anytime soon?

Vitor Pereira, 2008-07-03

Yes, it is. I talked to the Nokia agency just today. As soon as it is avaiable, we will have it photographed first, then throughput tested, and then I get to play with it.

Volker Weber, 2008-07-03

I suspect it will receive the editor-refuses-to-give-it-back award.

Vitor Pereira, 2008-07-03

Believe me - I'm not living in the old days of DOS and Web 1.0

Your comparison is the same as we had more than 100 years ago with cars vs. horses... Isn't it? :-)

But you have to accept that people are working and thinking different.

There is also a big difference between the Blackberry and the iPhone. The Blackberry has been designed to be used for eMail. That has been the main purpose. The iPhone has been designed as a nice looking MP3 Player with phone access and new UI. Not more, not less.

And btw - the fact that you use your fingers instead of a stylus in order to navigate your phone makes it even worse in terms of cleaning the screen. Doesn't?

To be honest - pressing old fashioned buttons or dialing a number by voice is more the way I like for dialing numbers.

"...Are they turned in at the front desk? No. It has not happened to me, ever. Simple reason: my clients have other ways to ensure confidentiality."

Lucky you. I can tell you a lot of customers in Germany where you have to leave your camera phone at the front desk, especially in the Automotive space. Maybe it depends whom you meet with...

And I can also tell you companies where cameraphones are not allowed as business phones for the employees.

This is not science fiction, this is the real business world we have to deal with. I doubt that the iPhone will change the mind of these companies.

I'm also not saying that there is no reason to use the iPhone. All I've said is that nobody was able to convince me about the business value of this toy (at least not yet).

Rene Werth, 2008-07-04

You know the iPhone so well that I have to ask you: have you used one?

Volker Weber, 2008-07-04

Volker, the point is that everybody seems to believe the iPhone is the last ever great thing to walk the face of earth, I find that intriguing especially coming from you.

Vitor Pereira, 2008-07-04

Is that so? Just two comments up from your's somebody thinks it's a toy.

At any given time I have about a dozen smartphones (and fewer dumbphones) in operation. Do you trust me to see the difference?

Volker Weber, 2008-07-04

Yes Volker, I've had the chance to use one but I decided to give it away. As I said before - it is nice but not the greatest thing.

With respect to other smartphones - I'm still missing the "Eierlegende Wollmilchsau" (the one and only device). Tell me if you find it, I will be interested.

How about combination of touch screen and buttons? While I miss the buttons on the PDA's and iPhone I'm missing some touch screen features on my Nokia. :-)

Rene Werth, 2008-07-04

Yes I do trust you to see the difference but I've never seen you make such a big fuss about any software vendor not supporting the other dozen, do they all suck?

Vitor Pereira, 2008-07-04


Volker Weber, 2008-07-04

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