What's wrong on this screen?

by Volker Weber

blackberry3g

Comments

3g -> No BlackBerry Service

Joerg Rafflenbeul, 2009-05-26

OK, that was too easy. :-)

Volker Weber, 2009-05-26

For those who are not BlackBerry aware, the answer is the lowercase 'g' top right.

The connection type indicates the kind of radio network that your device is attached to. There are a number of possibilities such as "gprs", "edge", and of course "3g". However when your BlackBerry is connected to a cell which can use BlackBerry specific commands this goes to uppercase: "GPRS", "EDGE" or "3G".

I notice that you also have WiFi enabled. Sometimes, when moving into or out of WiFi coverage, the hand off between the two different types of radio signals can cause the settings not to re-synch properly.

How to solve:
1) Typical answer: Having you tried turning it off and on again? Yeah, I know it's the kind of message you keep getting if you call the helpdesk (reference the "IT Crowd")
2) Sometimes though the settings on your local device can be persistant. The only way to solve it is with a battery pull.

The screen res of the picture indicates that this device is a Bold. (I use a Javelin aka Curve 8900)

David "Dragon" Cotterill, 2009-05-26

Und dachte das Datum oben (Taskleiste) und das Datum unten (auf dem "Kalender") nicht übereinstimmen :-)

Michael Reichert, 2009-05-26

Thank you. I am aware how to solve this on the device. But it appears to be a problem with the SIM/contract.

Volker Weber, 2009-05-26

@Dragon, what Blackberry specific commands can a cell understand? Interesting, never heard of that.

Btw. cool first name ;-)

Mariano Kamp, 2009-05-26

Mariano, "Dragon" is going to be deleted, unless he mails me his real name. And there are no BB-specific commands. What he means is "when connected to the BB infrastucture through the APN blackberry.net.

Volker Weber, 2009-05-26

Michael, I thought the same thing. ^^

Daniel Haferkorn, 2009-05-26

It's interesting that the UI designers put different semantics on the distinction between upper case and lower case letters.

I don't say it's wrong, but I am sure that you will never see this on an Apple-UI.

Mariano Kamp, 2009-05-26

To resolve the problem pull out your SIM card. Sounds weired, I know. But I had this on one of my BlackBerries and didn't know how to solve it. Switching the device off and pulling the battery didn't solve it.
But a support guy from the excellent O2 Business Hotline told me to pull the SIM card. I thought he was kidding me but it worked. And I had this again and also with a Vodafone BlackBerry - it solved the problem.

Thomas Lang, 2009-05-26

I would also add that the calendar icon does not show the actual date.... ;-)

chris lindley, 2009-05-26

Do you have dual sim cards? Months ago i had this problem with a Dual Sim Card. Only one of them can handle the Blackberry Service.

Roland Dressler, 2009-05-26

happened to me too. I had to go back to store and they couldn't solve it. They removed the BB service and re-added it to the account. Did the pull the battery out/reseat everything routine many times. Finally did a full handset wipe and that fixed it.

Alan Bell, 2009-05-26

I've seen Dragon's posts for years. Always thought it was his real name, but could be wrong about that.

Richard Schwartz, 2009-05-26

Put me down for a "Dragon's his name".

I'm sure I've even met Dragon in the real world at least once - the last time was at the UK LUG event that Ben Rose organised, if I recall correctly. But I may have met him at some Domino-oriented drinks organised a long time before that, around the 1999/2000/2001 timescale in London.

I'll vouch for him if needs be. :-)

Philip Storry, 2009-05-27

What I see wrong isn't the lowercase 'g', but, the fact that there is a golf ball and no 'clown mouth' to putt it into.

Cheers
Bob Baehr
The Unofficial Poster Child for Lotus Foundations, Lotus Notes, and Domino

Robert Baehr, 2009-05-27

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I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

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