IBM still counts me as a Smartcloud customer

by Volker Weber

A few years ago, when LotusLive launched, I opened a trial account on the site. As a Lotusphere attendee I was entitled to a few months of free service. I never had any real use for the service and when the trial period ended, I let it lapse. That was more than three years ago.

Apparently IBM still has me in their directory. There is nothing I can do about that. Can't login, can't reset password. The account has its own life and lives forever.

Comments

Kind of nice to know we can live on forever in some manner ;)

Adam Brown, 2012-10-06

@Adam: that's not living forever, that's being a ghost... :-)

Cristian D'Aloisio, 2012-10-07

I tried to re-open my three year old account - not because I want to use LotusLive, but because I have to use it in my current project.

After my last frustrating LotusLive aka Smartcloud experience my account obviously was deleted. Password recovery: Nope. But I could not register again with my adress. Anyway. I registered with another adress. Now I am a Smartcloud user again.

Still I ask myself: why pay for a basic IBM Smartcloud service? I am currently only a project member, just have to share files. Dozens of cloud services out there offer basic membership for free - without time limit. It´s not about me not willing to pay for a good service. I even pay for Dropbox because I use it in so many projects and need extra filespace. But how can IBM convince someone like me if there is no entry offering? Would I use it for my own projects? No. I owuld have to force my external partners to become a paying member of that service.

Alexander Kluge, 2012-10-08

Alexander,

>>No. I owuld have to force my external partners
>>to become a paying member of that service.

Those who pay can invite guests for free.

Felix Binsack, 2012-10-09

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I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

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