The Lumia 1020 is back from the doctor

by Volker Weber

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As you may remember, I destroyed one microphone on the Lumia when setting up the phone. I was just too sure I knew what I was doing. Removed all the plastic wrapper and stickers, inserted the SIM tool to eject the tray. Did not work. Pushed a little harder. And then I noticed I was punching the wrong hole. TILT. User error.

I quickly forgot about the incident, until I uploaded a work video to Hannover and the video guy said "video transcodes well. But I am only hearing you on one channel." Doh!

After a trip to Nokia Care, the 1020 is back and in perfect working order. I just had to spend a few hours setting everything back up. The restore process isn't as elegant as Apple's, but the "punishment" was well deserved. Since I am uploading everything from the phone immediately, there was no data loss.

I used two new phones in the last two weeks while the 1020 was gone: the new BlackBerry Z30 which is so much better than both the Q10 and Z10, and the new iPhone 5S. Loved them both. But I am afraid, the Lumia 1020 is my number 1. So happy to have it back.

Comments

What's wrong with the restore process. As nokia allways kept me waiting for updates, i allways used the less official way and needed the restore process which was just working fine. And if i may say it, way better then the android one.

Kai Schmalenbach, 2013-10-05

It does not restore the front page, it does not download all my apps, it does not install my ring tone, it does not restore my Nokia Music offline mixes, it does not pull down my photos from Skydrive.

Volker Weber, 2013-10-05

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I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

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