This is how a Helsingin Sanomat journalist tried to save Nokia

by Volker Weber

I hope that you will forward my letter to wherever you feel would be the best place. However, it would be best if you were to frame this and put it on the wall of your lobby so that every Nokia employee will see this every morning when they come to work.

Very clear message: complexity kills. It's not about features. Ease of use wins.

More >

Comments

I so wholeheartedly agree with Lauri Malkavaara! What a brilliant story! Other than most people here I am not a tech guy, just an ordinary user. And I never owned a Nokia phone. But my wife did, like Lauri she was given one by her employer. It was also the E51. Curious to see what magic Nokia’s devises are like I tried it. And experienced exactly the same frustration as Lauri did. I never owned an iPhone neither. But when one of my colleagues brought one of the first ones of the first generation home from the U.S., I couldn’t resist playing around with it. I do remember very vividly that after 30 seconds I exclaimed: This device is ingenious! It was sooo obvious. And it was even more obvious after five minutes. The user interface is all that matters to the majority of us. Nokia should have listened to their customers. And to four year olds …

Jochen Kattoll, 2013-10-10

Tomi Ahonen also has some interesting reads about Nokia's downfall on his blog.

Joachim Bode, 2013-10-10

Tomi is one of those people who found nothing wrong with the E51.

Volker Weber, 2013-10-10

Sure, it's pretty one-side but interesting nontheless. Makes you wonder when and what Nokia could have done better. Around 2007 / 08 (release of the E51) they were still pretty strong. The N95 is one of the best phones I had and also the E71 got a good review here. Both based on the same version of Symbian OS as the E51. What came after was not really competitive any more (e.g. N97). Somehow Nokia was not able to produce a smartphone with a decent touch screen and touch UI at that time. Now we'll have to see what MSFT is up to.

Joachim Bode, 2013-10-11

You are in the same boat as Tomi.

"Telephones – like all other devices – need to be designed on the terms of the simplest user."

Volker Weber, 2013-10-11

Nice read. Interesting that certain people seem to have gotten it right back then. Makes the whole story only more tragic :-/

Hubert Stettner, 2013-10-14

Recent comments

John Head on You will have more than one band at 22:28
Sven Bühler on You will have more than one band at 21:07
Martn Funk on Prefab house in Sonoma at 15:09
Volker Weber on Prefab house in Sonoma at 14:40
Ingo Fischenich on Bewährtes at 13:14
Martin Funk on Prefab house in Sonoma at 13:11
Andreas Braukmann on You will have more than one band at 12:37
Karl Heindel on You will have more than one band at 12:15
Matthias Welling on You will have more than one band at 12:00
Volker Weber on You will have more than one band at 11:47
Matthias Welling on You will have more than one band at 11:34
Volker Weber on Prefab house in Sonoma at 09:51
Martin Funk on Prefab house in Sonoma at 09:34
Volker Weber on Prefab house in Sonoma at 08:34
Volker Weber on Arlo Tagesangebote at 08:30
Martin Funk on Prefab house in Sonoma at 07:47
Maikel Maes on Arlo Tagesangebote at 07:47
Erik Brooks on One particular thought about the Apple keynote at 04:05
Erik Brooks on Apple supports more iPhones than ever at 03:52
Volker Weber on Prefab house in Sonoma at 23:28
Martin Ortega on Apple Watch 4 is a proper phone at 22:39
Volker Weber on Frau Brandlinger working at 21:30
Torben Vendelev on Prefab house in Sonoma at 21:29
Sabine Weber on Frau Brandlinger working at 21:04
John Keys on Prefab house in Sonoma at 20:32

Ceci n'est pas un blog

I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

vowe

Contact
Publications
Stuff that works
Amazon Wish List
Frequently Asked Questions

rss feed  twitter  amazon

Local time is 00:31

visitors.gif

buy me coffee