The Decline and Fall of IBM - I, Cringely

by Volker Weber

The story of this book began in the summer of 2007 when I was shooting a TV documentary called The Transformation Age -- Surviving a Technology Revolution, at the Mayo Clinic in Rochester, Minnesota. Rochester has two main employers, Mayo and IBM, and a reporter can’t spend several days in town without hearing a lot about both. What I heard about IBM was very disturbing. Huge layoffs were coming as IBM tried to transfer much of its U.S. services business directly to lower-cost countries like India and Argentina. It felt to me like a step down in customer service, and from what I heard the IBMers weren’t being treated well either. And yet there was nothing about it even in the local press.

More >

Comments

Thanks for the link. I just bought the book.

Markus Dierker, 2014-06-09

Thanks for this link.

Just started to read. Interesting!

Andy Brunner, 2014-06-09

Just finished ... Exagerrated in many ways but there are many things which ring true.

And Chapter 9 summarizes all my discussions with CIOs.

Antoine Leboyer, 2014-06-09

It's downloading to my tablet as I type this.

Richard Schwartz, 2014-06-09

It's (mostly) a collection of his blog posts and curated comments, but still worth a read.

Cheers!

Luke

Luke Kolin, 2014-06-09

Recent comments

Frank Köhler on ginlo :: Jetzt schnell handeln at 05:41
Marco Siedler on Morgen :: Apple Pay at 05:35
Stephan Weber on Morgen :: Apple Pay at 05:05
Stefan Heinz on ginlo :: Jetzt schnell handeln at 00:08
Bernd Hofmann on ginlo :: Jetzt schnell handeln at 00:08
Benjamin Bock on ginlo :: Jetzt schnell handeln at 23:06
Volker Weber on Tagesangebote heute at 23:04
Samuel Orsenne on Morgen :: Apple Pay at 21:54
Andy Mell on Morgen :: Apple Pay at 21:18
Jochen Schug on Morgen :: Apple Pay at 20:59
Norman Cox on A view from my chair at 17:54
Volker Weber on Morgen :: Apple Pay at 17:44
Martin Imbeck on Morgen :: Apple Pay at 17:13
Dominique Roller on Morgen :: Apple Pay at 16:41
Mariano Kamp on Heading to the cardiologist :: Reddit at 16:19
Jan Van Puyvelde on Tagesangebote heute at 15:01
Karsten Lehmann on Morgen :: Apple Pay at 14:47
Johannes Matzke on Morgen :: Apple Pay at 14:45
Mariano Kamp on Morgen :: Apple Pay at 13:56
Volker Weber on Heading to the cardiologist :: Reddit at 13:54
Volker Weber on Tagesangebote heute at 13:50
Frank Köhntopp on Tagesangebote heute at 13:48
Patrick Bohr on Ein kleines persönliches Update at 12:27
Volker Weber on Heading to the cardiologist :: Reddit at 19:26
Mariano Kamp on Heading to the cardiologist :: Reddit at 19:25

Ceci n'est pas un blog

I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

vowe

Contact
Publications
Stuff that works
Amazon Wish List
Frequently Asked Questions

rss feed  twitter  amazon

Local time is 05:49

visitors.gif

buy me coffee