My UP24 died today

by Volker Weber

ZZ7EFA8F91

And just like that, my UP24 does not talk to me anymore. No matter what I try, it will not react to button presses. Dead. Dead. Dead.

The good news is that I just discovered how accurate the Withings Health Mate app is on the iPhone. And since it's now iPhone time, I am covered. Maybe I get the chance to try the Pulse O2 or the Activité once that gets on the market. For now I am happy with the app.

Withings

Comments

I guess you already tried to do a soft and hard reset with no success? Sometimes it also helps to recharge the band, even if the battery wasn't close to empty before it stopped responding. If all fails and the band is less than one year old, jawbone will probably replace it: https://jawbone.com/legal/warranty

Moritz Ehlenz, 2014-09-18

Yes, I tried three things:

- Charging. No lights.
- Press and hold button, insert into charger. No lights.
- Press ten times, hold on the tenth. No lights.

None of them helped.

Volker Weber, 2014-09-18

Papier eingelegt?

Mariano Kamp, 2014-09-18

I presume that's 16000 steps not 16.000 as it says in the app, another odd GUI on the iPhone!

David Guillaume, 2014-09-19

Don't judge what you may or may not understand.

16.000 is 16000 with extra punctuation for thousands. As it is common in Germany. In the US it would be 16,000. Since my iPhone is running in English (US) with German locale, it is working exactly as expected.

Volker Weber, 2014-09-19

Interesting, never seen that before here in the uk we would use 16000 or 16,000 so it just looks like 3 decimal points to me, I'll give apple some credit for the impressive localisation

David Guillaume, 2014-09-19

My condolences...

Ingo Seifert, 2014-09-19

Falls das Band noch bei Dir ist und die Ursache in irgendeiner Form am (nicht) Laden liegen könnte:

Bei mir hat ein anderes Gerät (das nicht für Rechner gedacht ist und dementsprechend weder Treiber dafür existieren noch benötigt werden) die Tage auch sämtliche Ladeversuche an allen verfügbaren Rechnern und USB-Ladegeräten verweigert - um dann an einem simplen Akkutank mit 2A doch zu laden. (Ok, ich musste an den zweiten Anschluss ein anderes Gerät anschließen, damit an beiden Anschlüssen Spannung anliegt)

Vielleicht wäre sowas in der Art ja noch eine Wiederbelebungsoption?

Ansonsten, toitoitoi, mein UP24 läuft noch tadellos und ich möchte mich an dieser Stelle für den Tipp dafür bedanken.

Markus Jabs, 2014-09-24

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I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

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