Tim Cook on mistakes

by Volker Weber

The classic big-company mistake is to not admit their mistake. They double down on them. Their pride or ego is so large that they can’t say we did something wrong. And I think the faster you do that, the better — change gears to something else. If you’re honest, people will give you the benefit of the doubt. But if you have your head stuck in the sand and you just keep doing it, I think you lose your employees and your customers as well.

I had to immediately think of Lotus' Workplace disaster. Dual highway, pile the software stack on Notes & Sametime, and sink it all.

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Comments

First thing I thought of when I read that article too. Will take to my grave presenting a session on the dual highway to a bewildered audience in the UK years ago. Of course, the reason they were bewildered was because I couldn't explain it in any way that justified their investment.

Paul Mooney, 2016-08-15 09:54

Paul

I remember trying to do that, too, and wondering where the heck this was going to go, and why.

Mick Moignard, 2016-08-15 11:32

And how many people lost their jobs and businesses because of this? A rhetorical question of course.

Peter Ellenby, 2016-08-16 08:40

Hindsight is 20/20. If you read this website carefully you have seen me warn you as early as the Notes 8 beta.

http://vowe.net/archives/008271.html

Volker Weber, 2016-08-16 09:37

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I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

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