VanMoof fights back

by Volker Weber

ZZ3B12FD49

It’s 6pm and while most of Europe are clocking off for the day, our bike hunter Marc’s day is just getting started. After a frustrating 12 hours trying to track down a stolen SmartBike in Paris, suddenly its anti-theft tracking springs to life again. There’s just one problem. It’s now 296km from where it was stolen, in an infamous (read: terrifying) neighbourhood in Brussels.

VanMoof promises to track down your stolen SmartBike/Electrified S in two weeks, and if they can't find it, to replace it.

Update: as Ben has pointed out. VanMoof only replaces the SmartBike if they cannot find it. They do make an attempt to recover the Electrified S but you don't get a new one if they would fail.

More >

Comments

Klingt schon interessant ... ob es den gemeinen Fahrraddieb abschreckt ist aber fraglich; vielleicht demoliert er dann halt das Fahrrad.
Zudem wird eine "recovery fee" von 98 EUR erhoben, wenn das Rad gefunden oder getauscht wird. Da könnte ein Fahrradversicherung doch fast billiger sein, oder?

Tobias Zuegel, 2017-02-04 11:17

Du musst mal ein bisschen lesen. Das ist ein eingespieltes Business. Fahrräder werden zu Tausenden nach Casablanca verschifft. Und mit so einer Initiative kann man erreichen, dass (a) keiner mehr ein VanMoof anfasst, oder (b) dass dieses Business aufgedeckt wird.

Volker Weber, 2017-02-04 12:15

Das ist es auf jeden Fall wert weiter verfolgt zu werden. Ich bin gespannt wo das hin führt.

Kai Schmalenbach, 2017-02-04 13:20

My Electrified S was stolen the second day I got it ... VanMoof helped me to track it down but the precision of the tracking's last position wasnt good enough to send the police.

The lock that is sold with the bike is the one I was using and shouldnt be used if you need something secure (I dont even understand why they sell it because it made me feel safe and it wasnt)

Anyway they have been super nice and got me a new bike .. exceptionally

Gonzague Dambricourt, 2017-02-05 15:47

Post a comment

Store next two fields in a cookie for you?




Use your full name and a working email address. Unless you want your comment to be removed. No kidding.

Recent comments

Craig Wiseman on IBM Think 2018 at 05:25
Stephan Perthes on Sales Wick :: Vuelo Nocturno at 09:30
Dietmar Dumke on IBM Think 2018 at 06:38
Stephan H. Wissel on IBM Think 2018 at 02:48
Gordon Inkson on Is Slack a product or a feature? at 03:22
Ian Bradbury on Is Slack a product or a feature? at 17:36
Keith brooks on Is Slack a product or a feature? at 15:23
Bill Brown on Samsung Galaxy S8 :: The verdict at 18:57
Richard Schwartz on Samsung Galaxy S8 :: The verdict at 16:01
Andy Dennis on Is Slack a product or a feature? at 16:00
Karl Heindel on Marshall Monitor BT at 15:32
Martin Funk on Is Slack a product or a feature? at 15:02
Volker Weber on Marshall Monitor BT at 11:25
Karl Heindel on Marshall Monitor BT at 11:21
Michael Klüsener on Is Slack a product or a feature? at 09:14
Patrick Bohr on Is Slack a product or a feature? at 19:56
Frank Quednau on Is Slack a product or a feature? at 18:02
Thomas Klein on Samsung Galaxy S8 :: The verdict at 15:46
Volker Weber on Samsung Galaxy S8 :: The verdict at 11:34
Patrick Bohr on Samsung Galaxy S8 :: The verdict at 08:51
Felix Binsack on Samsung Galaxy S8 :: The verdict at 16:49
Volker Weber on Samsung Galaxy S8 :: First impressions at 14:01
Volker Weber on Marshall Monitor BT at 13:59
Scott Hanson on Marshall Monitor BT at 13:23
Norbert Tretkowski on Samsung Galaxy S8 :: First impressions at 09:44

Ceci n'est pas un blog

I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

vowe

Contact
Publications
Amazon Wish List
Frequently Asked Questions

rss feed  twitter  instagram

Local time is 13:28

visitors.gif