Plantronics Voyager 8200 UC :: Return to sender

by Volker Weber

IMG 0442

After 24 hours and countless phonecalls with the Voyager 8200 UC, I am confident this headset needs a few firmware updates until it can match my expectations. Since the agency wants it back after my test, I am returning it right now. Two weeks won't be enough to get it right.

Call quality was never consistent. I had some excellent connections, but most of them were not. If you want to use a headset for phone calls, I still recommend the Voyager Focus, the 5200 (in the picture) and the 3200. Even the Apple AirPods provided much better call quality than the big 8200 cans. And finally, my rather simple and passive Marshall Monitor headphones (with a single microphone) was better at surpressing noise from the Dyson vacuum.

There are a couple of things that worked well. The open-mic switch is useful because it connects an outside microphone to your headphones while lowering the volume. This can be used to talk to your flight attendant or a sneak attack on people talking next to you. The "low" setting on the ANC was helpful for phone calls since you can hear your own voice better and don't start screaming for the lack of feedback. The "on ear" sensors also help you stop and restart the music or mute a call when you take the headset off or put it back on. This wasn't consistent though. Even though the headset was on the table, Siri dictation connected to it. That is a common mistake you make when you use Bluetooth headsets and forget you were still connected. Finally the controls on the headset for track forward or backwards were too slow with Spotify, to the point where they were completely useless.

The real killer is that you can buy the Marshall Monitor BT (150 €), the Voyager 5200 UC (120 €) and the Apple AirPods (180 €) for the same price that Plantronics will be (initially) asking for the 8200 UC. All three of them. This headset needs time for the price to come down and the software to improve.

No editor-refuses-to-give-it-back award.

Comments

Recent comments

Samuel Orsenne on Ed Bott :: How to master Microsoft's free cloud storage at 15:08
Volker Weber on Ed Bott :: How to master Microsoft's free cloud storage at 12:08
Axel Koerv on Ed Bott :: How to master Microsoft's free cloud storage at 11:59
Volker Weber on Puzzling Surface Health Report at 10:59
Markus Dierker on Puzzling Surface Health Report at 09:51
Frank van Rijt on Ed Bott :: How to master Microsoft's free cloud storage at 08:29
Stephan H. Wissel on Puzzling Surface Health Report at 02:57
Volker Weber on A hot Apple autumn at 19:45
John Head on A hot Apple autumn at 19:21
Johannes Matzke on A hot Apple autumn at 16:28
Uwe Brahm on Microsoft Office 365 :: Dilettantischer Service at 15:41
Volker Weber on Microsoft Office 365 :: Dilettantischer Service at 15:25
Torben Volkmann on Microsoft Office 365 :: Dilettantischer Service at 15:13
Jens Nullmeyer on A hot Apple autumn at 15:09
Ingo Harpel on Microsoft Office 365 :: Dilettantischer Service at 14:46
Ragnar Schierholz on Microsoft Office 365 :: Dilettantischer Service at 13:50
Hubert Stettner on Microsoft Office 365 :: Dilettantischer Service at 10:02
Stefan Dorscht on Microsoft Office 365 :: Dilettantischer Service at 09:56
Heiko Voigt on Microsoft Office 365 :: Dilettantischer Service at 09:55
Moritz Dahlmann on Microsoft Office 365 :: Dilettantischer Service at 08:57
Volker Weber on Microsoft Office 365 :: Dilettantischer Service at 08:23
Jan Tietze on Microsoft Office 365 :: Dilettantischer Service at 00:32
Axel Koerv on Microsoft Office 365 :: Dilettantischer Service at 23:33
Roland Dressler on Dichtung und Wahrheit am Internetanschluss at 20:15
Marc Beckersjuergen on Dichtung und Wahrheit am Internetanschluss at 18:57

Ceci n'est pas un blog

I explain difficult concepts in simple ways. For free, and for money. Clue procurement and bullshit detection.

vowe

Contact
Publications
Stuff that works
Amazon Wish List
Frequently Asked Questions

rss feed  twitter  amazon

Local time is 03:46

visitors.gif

buy me coffee