Apple apologizes and explains changes

by Volker Weber

As a result of our review, we realize we haven’t been fully living up to our high ideals, and for that we apologize. As we previously announced, we halted the Siri grading program. We plan to resume later this fall when software updates are released to our users — but only after making the following changes:

  • First, by default, we will no longer retain audio recordings of Siri interactions. We will continue to use computer-generated transcripts to help Siri improve.
  • Second, users will be able to opt in to help Siri improve by learning from the audio samples of their requests. We hope that many people will choose to help Siri get better, knowing that Apple respects their data and has strong privacy controls in place. Those who choose to participate will be able to opt out at any time.
  • Third, when customers opt in, only Apple employees will be allowed to listen to audio samples of the Siri interactions. Our team will work to delete any recording which is determined to be an inadvertent trigger of Siri.

There is a lot more to read. I like the plain language.

I fully expect that people in Germany will be told to not opt into the grading program and as a result, Siri will perform much worse in the German language.

More >

Comments

Well, we will rely on the Swiss and the Austrians to improve the German skills of Siri then. Or is that what you meant with your last sentence? ;-)

Ragnar Schierholz, 2019-08-28

Ragnar, we are so screwed ....

:)

Mariano Kamp, 2019-08-29

So we have to learn to talk with a Swiss Accent, oder?

Oliver Stör, 2019-08-29

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