Siri is winning here

by Volker Weber

Annotation 2019-12-03 000349

A picture says more than a thousand words.

I have one Echo Show which is still online, a couple of offline Google displays you can't talk to. Both are disconnected from Sonos and also my smart home components. No Cortana, no Bixby, no Facebook. But I use Siri all the time, on four HomePods, two iPads, two iPhones and two Apple Watches.

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While I don't use any of these, and thus don't have much skin in the game, I find the charts very deceptive. The one you show makes it look like Siri is head and shoulders above the rest in almost every area, but the chart below it in the article shows both Cortana and Google assistant outscoring it in Data Sharing and Data Security, which seem fairly major. Using just the numbers for overall score, it looks like a virtual dead heat for Siri, Google Assistant, and Cortana, which the other three far behind.

I'm not drawing any particular conclusions except that this particular chart feels very misleading compared to the rest of the data. I may be missing something, but it smells a bit fishy to portray it this way, since a lot of people will see the picture and not read the thousand words.

Ben Langhinrichs, 2019-12-03

Also the overall score of Google and Microsoft is way too close to Siri to paint this negative picture. 79 to 75 doesn’t seem as black and white as the headline indicates

Alexander Siemes, 2019-12-03

The score reflects the transparency of the privacy policy, not the privacy itself ;-)

Manfred Wiktorin, 2019-12-03

Manfred, are you sure about that? It says "Overall Score" and that the additional tables provide information on how the score was determined.

Ben Langhinrichs, 2019-12-03

The table could be better, but I think it's being misread. There are 2 key summary points:

1. The Rating (blue checkmark/orange ! symbol)
2. The Overall Score

They are independent.

According to the article, the Rating means "Meets our minimum requirements for privacy and security practices." Only Siri does this. The rest fail because "For example, all these companies' [except Siri] policies disclose that they use personal information for third-party marketing, advertising, tracking, or ad-profiling purposes."

The Overall Score is explained as "an indicator of how much additional work a person will need to do to make an informed decision about a product."

So Google could improve the *transparency* of their privacy policies to receive a 100% Overall Score, and still not get a "Pass" Rating because their concept of privacy is horrible.

Similarly, Siri could drop to a 20% Overall Score and be dead-last there, but still receive the only "Pass" Rating.

Erik Brooks, 2019-12-04

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