EPOS Adapt 660 :: Three Questions

by Volker Weber

EPOS Adapt 660 is quite a challenge for me. I am trying to get answers to three questions:

  1. Interruption on Multipoint: I connect Adapt 660 with iPhone 11 Pro and Surface Pro X. On the iPhone I play Apple music. When Windows makes any sound on Surface Pro X, for example when opening a window, the playback on the iPhone stops for several seconds. No other headset does that for me. What I tried: (a) Turn on/off the Multipoint switch in Smart Control and (b) pair the iPhone and Surface Pro X in a different order. What helps: Connect the Adapt 660 exclusively to the iPhone. What else can I try?
  2. Summon Siri from the headset: Adapt 660 connected to iPhone 11 Pro. (a) I press the oblong button behind the right ear, I hold it for 1 second, for 2 seconds, for 4 seconds. (b) I tap the touch surface on the right ear, I hold it for 1 second, for 2 seconds, for 4 seconds. None of these actions summons Siri. In Smart Control, I turned the Alexa switch on/off. It doesn't seem to have any effect. How do I do it right?
  3. User manual: I can find a complete manual for the Sennheiser PXC-550, but not for the Adapt 660. Can you please send me a manual as PDF or weblink?

Update: I have answers:

  1. Expected behaviour. When Windows plays a sound, it grabs the headphone and releases it after it is done. Which does take 11 seconds.
  2. "Touch right earcup until you hear one beep". The product manager demoed it in a nice video. Thank you.
  3. Received link to quick start guide. Not what I was looking for.

Since Siri did not work for me, I investigated further. After clearing the pairing list and pairing with iPhone only, Siri worked. As soon as I paired a second device, Siri no longer worked. It did not matter, if the other device was off or in what sequence I paired. Compairing to the Jabra headset: whichever headset is paired last, gets the voice assistant when you press the mute/assistant button.

Comments

Hi Volker, first of all thanks for the insightful article.
Any reason why you did not comment on voice quality during phone calls / skype / teams? I need to get rid of my headset and am struggling to choose between nc700 and the 85h. Any suggestions?

Martin Sckopke, 2020-06-04

Check out my Spiegel article. I would recommend the NC 700 if you do not have an issue with Bose collecting your data. It is no longer on my desk since I returned it a while ago.

Volker Weber, 2020-06-04

The Sennheiser MB 660 UC appears to be pretty similar.

Manual: https://assets.sennheiser.com/global-downloads/file/7837/MB660_MA_A01_1116_DE_INT.pdf

Sennheiser’s website lists a few more documents for this device, just search by its name: https://de-de.sennheiser.com/download

Jochen Schug, 2020-06-06

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